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Getting started — Encore Studio Help Center
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Getting started
Getting started
Set up your studio, import your clients, and connect payments.
Getting started with Encore Studio
Updated Oct 9, 2026
What Encore Studio is, how the three portals fit together, and a first-week checklist for new studios.
Setting up your studio: the four onboarding steps
Updated Oct 9, 2026
A walkthrough of the Business, Staff, Clients, and Payments onboarding steps every new studio completes.
Importing your client list from a CSV
Updated Oct 9, 2026
How the client CSV import works: where to find it, one row per student, clients matched by email, adult learners, and the SMS consent column.
Clients, students and leads on the People page
Updated Oct 9, 2026
What each People tab holds, how a lead becomes a client, and where the full records live.
Connecting Stripe to get paid
Updated Oct 9, 2026
Encore Studio uses your own Stripe account for client payments — here is how to connect it and what families see.
Contacting support
Updated Oct 9, 2026
How studio owners open a support ticket, what the categories mean, and where families should go for help.